Position Summary:
The Retail Manager responsibilities include but are not limited to ensuring the quality and presentation of foods prepared (if serving made-to-order food) and served within the University Housing Retail location. Additionally, you will be responsible for scheduling, training, supervising, ordering, inventory, and coordinating the work of assigned staff as well as performing administrative duties. This role will also collaborate with the management team to coordinate special promotions and discounts, along with supporting and implementing the Iowa GROW program with student employees as a part of our commitment to student success consistently delivering a high level of customer service and satisfaction to both internal and external clients. This position will also be responsible for supporting and implementing the Iowa GROW program with student employees as a part of our commitment to student success.
Job Specific Duties & Tasks:
- Participates in and monitors the preparation and service of foods and menu items within the unit. (If the location serves made-to-order food).
- Plans, coordinates, coaches and supervises work of merit staff and student staff.
- Conducts inventory and other administrative duties, including oversight for inventory control related to operational production and product ordering.
- Collaborates with management team to assess impact on each category of inventory when making inventory planning decisions.
- Recommend measures to improve operational processes, equipment performance, scheduling and quality control; suggests and implements effective changes to increase efficiency.
- Perform functions including, interviewing, hiring, scheduling, evaluating, coaching and performance management for assigned staff.
- Assures proper and safe use and maintenance of all equipment. Coordinates repairs as needed.
For a detailed job description, please email Rebecca Sweere at rebecca-hoag@uiowa.edu.
About the Division of Student Life:
The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.
Required Qualifications:
- A Bachelor’s degree in Dietetics, Foods and Nutrition, Institutional Management, Hotel & Restaurant Administration or related field; or an equivalent combination of education and supervisory experience.
- Experience (typically 6 mo-1yr) in preparation and distribution of foods.
- Demonstrates excellent written and verbal communication skills. Ability to effectively transmit, receive and accurately interpret ideas, information, and needs through appropriate communication methods and behaviors at a working proficiency level.
- Demonstrates the ability to adjust and develop self to prepare for new or changing assignments, processes, people or priorities as organizational needs dictate at a working proficiency level.
- Experience creating and maintaining a welcoming and respectful work environment.
- Ability to obtain and maintain ServSafe certification and Allergen training certification within 6 months of hire.
- Demonstrates a working proficiency in the ability to provide excellent customer and to meet or exceed customer service needs.
Desired Qualifications:
- Experience in a large-scale food service operation.
- Working experience with electronic timekeeping systems, inventory systems, and POS systems.
Application Details:
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact rebecca-hoag@uiowa.edu.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact rebecca-hoag@uiowa.edu.
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
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The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences
