Job ID: 373373
About the Job
The retail floor assistant provides day to day operational support of the course materials, books, general merchandise and customer service within the campus store to support our retail efforts to serve customers, troubleshoot and resolve issues .This position encompasses work as a cross functional team member within the Bookstore’s Campus Operations department ensuring excellent customer service and compliance in all activities. This position works in the Coffman Memorial, St. Paul and may assist at other offsite locations.
Job duties or responsibilities:
The retail floor assistant provides day to day operational support of the course materials, books, general merchandise and customer service within the campus store to support our retail efforts to serve customers, troubleshoot and resolve issues .This position encompasses work as a cross functional team member within the Bookstore’s Campus Operations department ensuring excellent customer service and compliance in all activities. This position works in the Coffman Memorial, St. Paul and may assist at other offsite locations.
Responsibilities:
The retail floor assistant provides day to day operational support of the course materials, books, general merchandise and customer service within the campus store to support our retail efforts to serve customers, troubleshoot and resolve issues .This position encompasses work as a cross functional team member within the Bookstore’s Campus Operations department ensuring excellent customer service and compliance in all activities. This position works in the Coffman Memorial, St. Paul and may assist at other offsite locations.
Qualifications
Minimum Qualifications
- Currently not registered U of MN Student
- Ability to lift 20 lbs.
- Available to work some weekends
- Excellent Customer Service Skills
- Dependable
- This is a temporary position that cannot exceed 67 days in a calendar year
Preferred Qualifications
- Currently not registered U of MN Student
- Ability to lift 20 lbs.
- Available to work some weekends
- Excellent Customer Service Skills
- Dependable
- This is a temporary position that cannot exceed 67 days in a calendar year
About the Department
The retail floor assistant provides day to day operational support of the course materials, books, general merchandise and customer service within the campus store to support our retail efforts to
serve customers, troubleshoot and resolve issues .This position encompasses work as a cross functional team member within the Bookstore’s Campus Operations department ensuring excellent customer service and compliance in all activities. This position works in the Coffman Memorial, St. Paul and may assist at other offsite locations.
Pay and Benefits
Pay Range: $15.50/Hour; depending on education/qualifications/experience.
Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.
How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your “My Job Applications” page and uploading documents in the “My Cover Letters and Attachments” section.
To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.
Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
About the U of M
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).