General Summary:
The Assistant Director for Athletic Facilities, Event Operations, and Game Day Experience
reports to the Associate AD for
Facilities, Operations, and Sport Administration and plays a vital role in creating exceptional
athletic environments and
memorable experiences. This position provides comprehensive leadership and operational oversight across
athletic
facilities, game-day execution, and event staffing for all varsity sports.
Serving as a central coordinator for both
on-campus and off-site competitions, this role ensures that every event is
executed with excellence, professionalism, and meticulous
attention to detail. Through a commitment to safety,
efficiency, and innovation, the position elevates the student-athlete and fan
experience while upholding institutional
standards, conference expectations, and NCAA regulations.
As the athletics program
continues to grow—expanding sport sponsorship, home events, postseason hosting, and off-
site venue usage—this role is essential to
maintaining operational excellence, managing risk, strategically supporting
revenue-generating initiatives, and enhancing the overall
experience for student-athletes, staff, and spectators alike.
Examples of Duties:
Athletic Facilities &
Event Operations
- Assist with setup, breakdown, and readiness for practices, competitions, and special events
- Ensure
all facilities meet NCAA, conference, institutional, and safety standards - Coordinate field, court, rink, and ancillary equipment
needs - Support emergency planning and real-time issue resolution during events
Off-Site Venue & Game Support
- Manage logistics for off-site competitions and home events
- Serve as primary liaison with municipal partners and
third-party venues - Oversee transportation of equipment and supplies to off-site locations
- Act as on-site operations
representative to ensure smooth execution of events
Game-Day Staffing & Scheduling
- Recruit, manage, schedule, and
supervise game-day staff, including part-time employees and student workers - Build a Game Day Guide and leadership program that
trains, motivates, and unites game-day teams for
exceptional athletic experiences
- Coordinate staffing for
simultaneous or high-volume events - Manage communications and coverage adjustments for game-day teams
- Assist with
visiting team logistics, including locker room coordination and welcome communications - Schedule officials and manage arrival
coordination
Elevating Game-Day Experience & Fan Engagement
- Lead in-game marketing and fan engagement initiatives
in partnership with the Communications team as a way
to elevate the game-day experience.
- Spearhead key game-day
experience projects, such as, but not limited to, the rink experience, themed
“appreciation games,” and other signature
events• Develop and implement strategies to increase fan attendance, engagement, and support (track metrics, e.g.,
attendance growth,
social media engagement, fan satisfaction surveys)
- Deliver a unique and polished game-day environment that strengthens UMass
Boston’s brand in the Division III
athletics landscape
- Collaborate with coaches, staff, and external partners to
align operations with fan engagement and branding
goals
Revenue-Generating Events & Rentals
- Under the
vision of the Vice Chancellor for Athletics and Recreation, in coordination with
the campus Administration and Finance Team,
the Deputy AD for Development and
Revenue Generation, the Associate Director of Athletics for Recreation & Finance, and under the
direction of
the Associate AD for Facilities, Operations, and Sport Administration, develop a revenue plan for maximizing
opportunities to rent athletic space in a way that increases revenue on a yearly basis, directly supporting the
budget for
Athletics and Recreation with a targeted yearly goal.
- Create a yearly planning model for revenue generation that includes
post-year evaluation to continue to
maximize revenue generation.
- Support planning and execution of
revenue-generating rentals, clinics, and external events - Ensure high-quality facility setup, staffing, and client experiences
- Coordinate with internal colleagues to ensure community engagement program remains a priority while
maximizing
revenue opportunities.
Program Growth & Operational Support
- Assist with long-term planning for facility usage, staffing
models, and event operations - Streamline workflows and consolidate responsibilities to improve efficiency across the department
- Support strategic initiatives to enhance recruitment, stakeholder engagement, and fan loyalty
Optional Coaching
Component
This position may include assistant coaching responsibilities, providing additional compensatory pay following the
collective bargaining unit requirements. Coaching duties would be clearly defined and aligned with NCAA and
conference
guidelines.
Qualifications:
Required Qualifications
- Bachelor’s degree
- 2-3 years of
experience in event operations, facilities management, or game-day administration - Strong organizational, communication, and
problem-solving skills - Ability to manage multiple priorities in a fast-paced, high-visibility environment
- Availability
to work evenings, weekends, holidays, and travel as required
Preferred Qualifications
- Master’s degree
-
Experience managing off-site athletic venues and municipal partnerships - Knowledge of NCAA athletics operations
-
Supervisory experience with part-time staff or student employees - Experience in marketing, fan engagement, or revenue-generating
athletic events
Application Instructions:
Please apply online with your resume, cover letter and list
of three professional references.
Review of candidates will begin following the application closing date.
Only
Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other
candidates will be considered after that period.
Salary Ranges for the appropriate Pay Grade can be found at
the following link:
Grade: 30
This is an exempt union position.
All official salary offers must be approved by Human Resources.
UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure
that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please
contact HR@umb.edu or 617-287-5150.
