Milwaukee, WI
Full Time
JR10010445
Current
Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the
internal
application process.
Position Title:
Dining and Retail Service Director
Job
Category:
Limited
Employment Type:
Regular
Job Profile:
Food Service
Director
Job Duties:
Reporting to the Associate Vice Chancellor for Student Life, the Director of Dining and
Retail Services
provides senior leadership, operational oversight, and financial management for the University’s self-operated dining
program serving a
residential undergraduate population of more than 3,800 students, as well as a broader campus community of 23,000 students
and over 6,000
faculty and staff. This position will supervise the leadership team that will help execute the departmental expectations.
The dining
program includes Sandburg Cafe, Palm Gardens, Cambridge Cafe, twelve retail dining operations, three convenience stores,
and a full-service
catering operation. Dining Services generates more than $20 million in annual revenue and employs approximately 60 full-
and part-time staff
in addition to 300 student employees. This position will champion the student experience with a passion for supporting
UW Milwaukee’s
diverse student population and tastes through an innovative culinary experience ensuring and sustaining strong financial
operations. Working
as a collaborative partner, this position will bridge the campus by ensuring a high level of service for both our
internal and external
guests. The director will establish a culture of excellence supporting all team members with proper training and
development opportunities
as valued members of our institution.
This position will be visible on campus to ensure both formal and
informal channels of feedback
are available to support quickly addressing issues and opportunities.
Leadership & Team
Support
leadership and strategic direction to Dining & Retail Services
excellence and
accountability
collaborative partnerships
Financial
Stewardship
and managing revenues and
expenses to meet established goals
efficient operations
leadership
Operational
Management
feedback and data insights and
developing actionable strategies
functions
communication, transparency and team work to ensure a welcoming and inclusive environment
Support and encourage the use of data to
support the success of the food service operations
Key Job Responsibilities:
- Develops operating policies and
procedures to ensure adherence to production, safe food quality, handling, and sanitation processes
and procedures
- Directs
strategic planning initiatives and establishes unit objectives to ensure appropriate use of
financial, administrative, and staffing
resources and alignment with the strategic plan
- Exercises supervisory authority,
including hiring, transferring,
suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining,
and/or approving hours worked of
at least 2.0 full-time equivalent (FTE) employees
- Serves as the unit liaison to internal
and external stakeholder groups
providing organizational information and representing the interests of the unit
- Directs
the creation of food menus,
pricing structure, service quality goals, and product development
Department:
Dining and Retail Services
Compensation: $140,000-$150,000
Required
Qualifications:
operations
hiring,
training, supervising, and developing staff
Preferred Qualifications:
management, dietetics or related field
leadership role
enhancements
operations
How to
Apply:
When referencing employment history, please address your experience with the minimum and
preferred qualifications
listed above in a cover letter and resume. The search committee will not consider cover letters that fail to
address the qualifications or
where explanations are unclear as the applicant not possessing the qualification(s).
Finalist
candidate(s) being considered for hire
will be required to provide three professional/supervisor references through an external reference
checking tool. References will not be
contacted prior to candidates being notified.
Note: All application materials will be further
evaluated as evidence of meeting the
qualifications above. Evidence of each of the above minimum and preferred qualifications should be
presented in your application materials.
Evidence of ability, capacity, and proficiency should be presented through examples of your
experiences, educational knowledge, and personal
characteristics evidenced through examples of your actions and behaviors.
Application Deadline:
05/30/2026
Contact Information:
Please contact Luke Messmann for questions at
MessmanL@uwm.edu
Reasonable
Accommodations
Pursuant to university policy, UWM provides reasonable
accommodations to
qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not
be denied because
of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or
accommodation in
applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site
will be made available in
alternate formats upon request to an individual with a disability.
Confidentiality of Applicant
Materials
UWM is a State
agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of
applicants who request confidentiality
in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the
identities of “final candidates” and/or
the identity of the appointed applicant must be revealed upon request.
CBC and Reference
Check Policy
Employment will
require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such,
you and your references will be
required to answer questions regarding any past findings of sexual violence and sexual harassment or any
pending allegations of sexual
violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM
Annual Security and Fire
Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus
security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414)
229-4632 for a paper
copy.
Employment Authorization
In compliance with federal law, all persons at the time of their start
date will be required
to verify identity and eligibility to work in the United States and to complete the required employment eligibility
verification form upon
hire.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for
employment without regard to
race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability,
status as a protected veteran,
or any other bases protected by applicable federal or State law and UW System policies. We are committed to
building a workforce that
represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to
apply.
To apply, visit
https://wisconsin.wd1.myworkdayjobs.com/en-US/UW_Milwaukee/job/Milwaukee-WI/Dining-and-Retail-Service-Dir
ector_JR10010445.
jeid-18a92ce5cc402149a5d87d7b7c2bf179
