Barista – Cabrini Campus – HigherEdJobs

Location
Villanova, PA

Work Schedule:
part-time/12-months

Avg Hours Week: 25

Department: 837-Dining Services- Cabrini
Campus

Position Summary

Why work at Villanova?

• Join a mission-driven
  organization. Since Villanova
  University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to
  service to others.
• Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World
  Report’s 2026 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum.
• 
  Villanova’s most precious asset is our people. Even as a part-time employee, you will receive access to certain benefits,
  including tuition assistance and more.

Responsible
for exceptional customer service at Holy Grounds locations which includes defined level of product knowledge, presentation and quality of
product, speed of service, sales ability, and good customer relations skills. Responsible for operating Holy Grounds as an independent unit
and assuming all the responsibilities with that role since a manager is not present at all times. This person will work with management and
co-workers to instill and foster the value of the Villanova Mission Statement and the Dining Services Mission Statement. This person will
focus on our Core Values: Safety and Sanitation, Friendly Courteous Service, Quality, Meticulous Attention to Detail, and Safety. All of our
associates should improve our systems and overall operation.

Villanova is a Catholic university sponsored by the Augustinian
Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University’s
mission and values.

Duties and Responsibilities

ESSENTIAL JOB FUNCTIONS:

• Provides excellent customer service that is efficient, friendly and speedy to Holy Grounds customers. Treat each customer as your
  highest priority, being mindful of customers who are waiting. Operates POS terminals and some locations while others use Grub Hub
  applications to receive orders.
• Actively shares coffee and tea knowledge while actively selling all products. Advises customers of
  new coffees or teas or featured items of the week. Prepares all drinks according to Holy Grounds standards.
• Maintains the
  cleanliness and attractiveness of the Holy Ground kiosk by keeping counters and displays cleaned and fully stocked. Makes sure all products
  are labeled correctly.

NONESSENTIAL JOB FUNCTIONS:

• Assist manager with scheduling of student associates.
  Responsible for enforcing the uniform standards of all student associates.
• Completes the tasks assigned at each shift, ensuring
  that everything is ready for the next shift.
• Enforces and practices all safety and sanitation policies and procedures for Villanova
  Dining Services.
• Monitors customer needs and responds to any concerns or questions in a friendly and courteous manner while
  attempting to resolve the issue immediately.
• Perform additional duties and assist with special projects as assigned.

Minimum Qualifications

Formal Education:

• High School diploma or
  equivalent.

Specific Job Knowledge:

• Interest in coffee preferred. Will need to sample and test products for
  quality assurance.

Minimum Work Experience:

• Cashiering experience or general food service experience of 1-2
  years.

Work Skills:

• Excellent communication and interpersonal skills.
• Strong customer service
  skills.
• Dress and grooming appropriate for Holy Grounds Concept.
• Able to handle numerous tasks at once while
  prioritizing.

Equipment Knowledge:

• Will train on all coffee equipment.
• Preferred – POS and Grub
  Hub systems

Preferred Qualifications

• Serv Safe certification preferred.
• Cash register knowledge
  is preferred.

Physical Requirements and/or Unusual Work Hours

Tools, machinery, and equipment
used:

• Espresso machines
• Grinders
• Blenders
• Cash registers

Environmental
conditions:

• Increased noise level around some equipment
• Cleaning chemicals used

Physical
requirements:

• Ability to lift up to 30 pounds independently.
• Ability to sit stand for extended periods.
• Ability to push/pull up to 30 pounds independently.
• Ability to use various chemicals.
• Manual Dexterity.

Special Message to Applicants

SCHEDULE during normal operating hours:
Monday – Friday 7am -
12:30pm

Salary Posting Information

$18.98 per hour. Shift differential for qualifying
shifts.

Salary Grade
8