Gift Shop Clerk
Posted on 5/14/2026
Accepting applications
About this position
The Gift Shop Clerk is responsible for greeting visitors, answering phone and e-mail inquiries, and taking reservations for campus tours as well as conducting tours of the Usonian Faculty House. Also performs routine manual and varied clerical work of a general gift shop nature including the processing of sales, merchandise and new inventory items.
ESSENTIAL FUNCTIONS:
- Greet visitors and answer their questions pertaining to tour descriptions, times and costs.
- Answer incoming phone calls and emails from visitors explaining tour schedules, pricing, parking etc.
- Book reservations for the various tours offered.
- Process sales of tours and merchandise on the POS cash register system.
- Conduct tours of the Usonian Faculty House.
- Assist in verifying incoming inventory for the quantity received, labeling and storage.
- Make sure all display areas are neat, orderly and that the items displayed attractively.
- Be knowledgeable of College and department policies and use discretion in providing information keeping the confidentially of both visitor and college information in mind.
- Contribute to the overall success of the Visitors Center by performing other duties as assigned by the Director of the Visitors Center.
About our ideal candidate
EDUCATION, WORK EXPERIENCE AND REQUIREMENTS:
- High school diploma or equivalent.
- Highly developed interpersonal skills in working with the public is essential.
- Two years successful experience in stores keeping or related work is required, preferably in a retail environment.
- Cash handling experience is required.
- Ability to operate a calculator, adding machine, and cash register is required.
- Computer literacy and familiarity with computerized inventory systems and bar codes is required.
PHYSICAL DEMANDS:
- Frequently lifts, transports, unloads, unpacks, and moves large and heavy cartons of merchandise on a daily basis; items moved can weigh more than fifty pounds.
- Performs daily tasks requiring mobility, coordination and endurance.
- The nature of this position requires long periods of standing and frequent bending, stooping, and reaching on a daily basis.
WORKING CONDITIONS:
- Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this job, the employee is usually exposed to the typical retail environment.
- The noise level in the work environment is usually minimal.
- Occasional evenings and weekend work is required.
About us
The College’s health and wellness plans along with generous paid time-off benefits are in addition to rewarding employee benefits such as the tuition grant and 403(b) plan.
The employee tuition grant is a remarkable benefit that covers the cost of 100% of the College’s tuition for dependent children of faculty and staff who have been employed with the college fulltime for one year. Employees can also take advantage of the benefit for themselves.
The Defined Contribution Retirement Plan is a 403(b) plan in which the college automatically contributes 7% of the eligible employee’s earnings into a retirement fund whether the employee chooses to participate or not. The account has a comprehensive investment portfolio and allows the employee to control their investment choices. At 6 years of service, the employer contribution amount is elevated to 10%. Employees can choose to participate through pre-tax payroll deductions when ready!
Florida Southern College is committed to diversity and inclusion in hiring, campus life, and intellectual engagement and welcomes applications from all interested candidates. The college actively seeks a wide variety of candidates and enthusiastically looks to diversify our workforce.
Florida Southern College has a strong commitment to the principles of equal employment opportunity. The college recruits, hires, trains, transfers, promotes and compensates individuals and makes all personnel decisions without regard to race, color, religion, age, sex, sexual orientation, national origin or ancestry, marital status, veteran status, or physical or mental disability unrelated to an individual’s ability to perform the job, in accordance with applicable law.
As the oldest private college in Florida, Florida Southern College is a nationally recognized liberal arts institution located in Lakeland, enrolling approximately 3,500 students across more than 70 undergraduate and graduate programs. The College is known for its strong student-to-faculty ratio and its emphasis on engaged learning, providing students with hands-on experiences that prepare them for meaningful careers and lives of leadership and service. Florida Southern is home to the world’s largest single-site collection of Frank Lloyd Wright architecture and competes in NCAA Division II athletics, with a distinguished record of national championships. Consistently ranked among the top regional institutions in the South by U.S. News & World Report and recognized by The Princeton Review, Florida Southern equips students to lead lives of positive and consequential impact through dynamic, engaged learning in its iconic setting and beyond.
Connect with Florida Southern College.
Florida Southern College has a strong commitment to the principles of equal employment opportunity. The college recruits, hires, trains, transfers, promotes and compensates individuals and makes all personnel decisions without regard to race, color, religion, age, sex, sexual orientation, national origin or ancestry, marital status, veteran status, or physical or mental disability unrelated to an individual’s ability to perform the job, in accordance with applicable law.
