Job #: 042734
Location Syracuse, NY
Pay Range: $112,500
– $120,000
Hours:
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm
(summer)
Hours may vary based on operational needs.
Job Type: Full Time
Job
Description:
The Director of Campus Dining will have ultimate responsibility for university residential dining hall
services, retail dining services, including the Schine Center and campus cafes, and athletic dining. The Director will strive to meet
student needs, control costs, drive revenues, work with the culinary leadership to constantly innovate and market effectively to the
students. This role will provide tools and training to effectively implement a strategic vision for Syracuse Universitys Campus Dining
operations.
The Director will be expected to engage with students, campus and culinary leadership and centralized operational support
services to execute menus that students value and that speak to our commitment to providing an outstanding student experience. The Director
will also be expected to provide resources to support hitting quality and financial targets in each location.
Education and
Experience:
- Degree in Hotel/Restaurant Management or related field or 15+ years of related experience.
- Experience in a
high-volume multi-unit operation. - Must be able to teach and motivate supervisory staff, bargaining unit employees, student
management, student employees, and temporary staff, to provide safe, nutritious meals for student customers, all while keeping industry,
state and local health/sanitation standards.
Skills and Knowledge:
- Prior experience (10+ years) running high-quality
food service in a multi-unit, high-volume college/university food services dining program, inclusive of residential and retailing
dining. - Comprehensive knowledge of food service trends.
- Understanding on how to create systems to manage and systematize at
scale.
Responsibilities:
- Administer and strategically direct the operational activities of all residential and retail
dining locations, which currently include 6 residential dining centers, Schine Center, 13 cafes and 3 convenience stores. - Ensure
compliance with budget, quality guidelines, safety and standard operating procedures. - Work with Executive Chef and Centralized
Support Services (bakery, commissary, warehouse, purchasing, registered dietitian, marketing, ITS, finance) to
develop appropriate menus, direct food purchases, monitor inventory, forecast future purchases in food management system software and
maintain current sales while creating strategies to also enhance sales. - Develop new and exciting themes and concepts, engage
students, monitor and maintain budgetary goals and leverage marketing to communicate and promote. - Support the Athletic Dining team
to vision, support and fulfill needs of student athletes, performance nutritionists, and sports trainers - Develop strategic plans and
budget recommendations, leverage hiring and retention strategies, maintain records, review, and adjust staffing and scheduling models and
labor budgets and assess food costs to achieve budget and food waste goals. - Review and approve payroll.
- Develop training
programs for all levels of Dining operations. - Organize training sessions that ensure all employees receive and synthesize
training. - Organize train the trainers for other departmental directors so they effectively and correctly communicate to their
staff. - Ensure training programs are created in dining standards, customer service, hospitality, awareness of food allergies, cross
contact, proper food handling and cooking techniques. - Meet individually and as a team with management members to define operational
standards, goals and objectives. - Pro-actively provide recommendations on future enhancements to the campus dining
program. - Engage with all customers and assure employees do the same.
- Collect feedback and utilize to identify program
enhancements. - Collaborate with University leadership and student support services, offices and programs to drive student
participation, engagement and satisfaction.
About Syracuse University:
Syracuse University is a private,
international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the
geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential
college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a
choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over
15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population
from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area:
Syracuse is a medium-sized city
situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals
approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks,
museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of
seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites,
visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
Application Deadline:
Full
Consideration By:
To apply, visit https://www.sujobopps.com/postings/112810
Syracuse University is an
equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender,
national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran
status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions,
employment, and access to and treatment in University programs, services, and activities.
Syracuse University has a long
history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment
programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally
transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans
builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to
the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military
veterans, members of the Guard and Reserve, and military family members.
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