#CA-DK
The incumbent plays an integral role in triaging and scheduling patient procedures for the department as well as coordination of exams and appointments with other ancillary services, other departments of the hospital, and outside facilities. This person provides support and communicates directly with patients, referring clinics, physicians, nursing and technical staff.
The incumbent is responsible for ensuring proper insurance authorization is in place and must have a thorough knowledge of medical terminology, ICD9 and CPT codes and the ability to abstract pertinent information from the patient’s medical record. The incumbent must possess computer skills to operate multiple computer programs. Incumbent works independently and work is referred to his/her supervisor only when standard procedures or processes do not apply.
This posting is a Transfer/Promotional opportunity for UCD/UCDHS Employees (internal candidates). Applications from current UCD/UCDHS employees will be considered first. Applications from the public/external candidates may be considered if an internal candidate is not selected as the most qualified applicant
Apply By May 30, 2026 at 11:59 pm;Interviews maybe held at anytime
Minimum Qualifications – For full consideration, applicants are encouraged to upload license and/or certification if required of the position
- High School/ GED equivalent or related work experience
- Experience with practices and protocols related to medical office and/or health care scheduling or insurance procedures, i.e., medical terminology, appointments, medical records, insurance verification, cashiering, and billing.
- Experience using various computer system applications for all functions required for this position, including electronic mail, spreadsheets, word processing, and medical office management, i.e., scheduling, data, and template maintenance.
- Experience performing similar duties within a healthcare setting.
- Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA.
- In depth knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee-for-service, county funded coverage, and workers’ compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients.
- Knowledge of ICD-9, CPT and HCPCS coding guidelines sufficient to accurately identify services performed, including diagnoses, procedures, and supplies.
- Knowledge of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)
- Ability to accomplish a variety of concurrent assignments in an effective and efficient manner, demonstrating ability to organize, prioritize and complete assignments in a designated time frame. Ability to adjust to changing workload or assignments and pressures of increased workload or deadlines.
- Problem solving skills to independently define a problem identify the resources available to help solve the problem, create viable solutions and take the necessary action to implement problem resolution and ensure prompt and satisfactory resolution.
- Decision making skills to independently exercise delegated authority to take action and to appropriately seek assistance from others when limits of delegated authority have been reached.
- Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset.
- Typing skills sufficient to use computer keyboard for timely and accurate input and production.
- Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise and easy to understand.
- Bookkeeping skills sufficient to maintain accurate records of patient financial transaction, prepare related financial reports, balance cash box, and prepare deposits.
- Organizing skills to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions.
Key Responsibilities
- 50% – COMPUTER SYSTEM OPERATIONS, SCHEDULING, REFERRAL/AUTHORIZATION
- 30% – ADDITIONAL JOB FUNCTIONS
- 20% – TELEPHONE COORDINATION & SCHEDULING
Department Overview
Interventional Radiology provides a wide range of complex services for Neuro Interventional and Vascular and non-Vascular Interventional Radiology procedures that require extensive pre-procedural work-up and post-procedural follow through.
POSITION INFORMATION
- Salary or Pay Range: $29.46 – $36.63
- Salary Frequency: Hourly
- Salary Grade: 266
- UC Job Title: MED OFC SVC CRD 3
- UC Job Code: 009214
- Number of Positions: 1
- Appointment Type: Staff: Career
- Percentage of Time: 100%
- Shift (Work Schedule): 08 Hours
- Location: Ellison Ambulatory Care Center (HSP098)
- Union Representation: EX-Patient Care Technical
- Benefits Eligible: Yes
- This position is 100% on-site
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit’s employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
High quality and low-cost medical plans to choose from to fit your family’s needs
- UC pays for Dental and Vision insurance premiums for you and your family
- Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
- Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Access to free professional development courses and learning opportunities for personal and professional growth
- WorkLife and Wellness programs and resources
- On-site Employee Assistance Program including access to free mental health services
- Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
- Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
- Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
Physical Demands
- Standing – Occasional Up to 3 Hours
- Walking – Occasional Up to 3 Hours
- Sitting – Frequent 3 to 6 Hours
- Lifting/Carrying 0-25 Lbs – Occasional Up to 3 Hours
- Pushing/Pulling 0-25 Lbs – Occasional Up to 3 Hours
- Bending/Stooping – Occasional Up to 3 Hours
- Squatting/Kneeling – Occasional Up to 3 Hours
- Twisting – Occasional Up to 3 Hours
- Reaching overhead – Occasional Up to 3 Hours
- Keyboard use/repetitive motion – Frequent 3 to 6 Hours
Mental Demands
- Sustained attention and concentration – Frequent 3 to 6 Hours
- Complex problem solving/reasoning – Occasional Up to 3 Hours
- Ability to organize & prioritize – Frequent 3 to 6 Hours
- Communication skills – Frequent 3 to 6 Hours
- Numerical skills – Occasional Up to 3 Hours
- Constant Interaction – Frequent 3 to 6 Hours
- Customer/Patient Contact – Frequent 3 to 6 Hours
- Multiple Concurrent Tasks – Frequent 3 to 6 Hours
Work Environment
UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Must be able to work variable hours, alternate shifts, and occasional overtime to provide coverage as needed for sick leave, staffing shortages, etc. Must be available for evening, weekend, and holiday coverage per departmental staffing guidelines. Must adhere and support the smoke-free environment. Must adhere to all policies and procedures. Must keep work area clean and free of debris. Must comply with annual TB test and online training. Excellent attendance and punctuality required.
Special Requirements – Please contact your recruiter with questions regarding which activities apply by position
- This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
- The duties or functions of this position include the handling of cash (or cash equivalents)
- This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging
At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn’t match every listed requirement. #YouBelongHere
To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks
