Position Title: Assistant Director, Facility Operations
Reports To: Executive Director
FLSA Status: Exempt
Position Category: Regular Full-Time
Grade: 5
SUMMARY
Under the general supervision of the Executive Director,
the Assistant Director, Facility Operations is responsible for the daily operations of the Loker Student Union (LSU) by performing the
following duties either directly or indirectly through managed employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the
following. Other duties may be assigned.
- Direct and oversee the day-to-day operation of the union facility Guest Services,
Reservationsand Events Services, and Facility Services including building maintenance, custodial, inventorycontrol, security systems, IT and
telecommunications infrastructure; evaluate and assess the useof current and evolving technologies to maximize sustainability.
- Develop and oversee proper and timely execution of policies, procedures, rental contractagreements and rates, organizational
strategy, and capital planning relating to facilitymanagement, operations, and services; regularly assess unit initiatives for improvements
withdata driven decision making; analyze and apply emerging trends, best practices, and processimprovements to unit operations.
- Direct and oversee coordination of bidding and management of contracts for capital projects,custodial services, landscaping, pest
control, trash collection, and surveillance systems to ensuresatisfactory delivery of all contractual obligations.
- Drive
the implementation and maintenance of organizational risk management; direct internalprocesses to identify and limit liability and risk in
LSU operations, programs, services, andemergency response protocols; administer the IIPP, establish safety standards and administer asafety
program and trainings ensuring compliance with laws, building code, CSU policies, CSUIRIC manual, and Cal OSHA regulations; coordinate with
insurance providers and worker’scompensation service providers for reporting requirements; support audits and investigations.
- Develop fiscal planning recommendations by maintaining a reserve fund study and capitalplanning strategy; support fiscal goals by
designing and implementing strategies to limit operatingcosts and develop revenues; maintain fiscal accounts within allocations and prepare
reports formonthly reconciliations, projections, and quarterly planning and reporting.
- Responsible for optimal operation
of life safety systems including fire suppression, AED, and emergency
operations; administer and coordinate business continuity planning
and incident response, ensuring prompt and correct reporting of incidents; serve as building marshal.
- Direct and oversee
competitive bidding processes for service contracts, purchases, and construction projects, and oversee documentation preparation for
contract execution, accounts payable, reporting, and audit compliance; oversee projects ensuring all projects meet organizational deadlines
and budget allocations.
- Represent the organization on committees and boards as directed; represent the Executive Director
as asked.
SUPERVISORY RESPONSIBILITIES
Directly supervises the Building Services Manager, the Building
Maintenance Supervisor, the Guest Services Manager and an Operations Assistant. Indirectly supervises the Reservations Coordinator and the
Building Maintenance Assistant and 40 or more part-time student assistants including building managers. Carries out supervisory
responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and
training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing
complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PREFERRED
QUALIFICATIONS
Experience working in a public, high-traffic facility. Project Management or Facility Management certification.
EDUCATION AND/OR EXPERIENCE
Bachelor’s degree (B. A.) from four-year college or university in Operations Management,
Hospitality Management, Business Management, or another related field; and 5 years of related experience and/or training; or equivalent
combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret technical journals, and
financial reports /statements. Ability to respond to common inquiries or concerns from team members, clients, regulatory agencies, or
outside financing sources. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of
technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Regularly exercises discretion
and independent judgment.
COMPUTER SKILLS
To perform this job successfully, an individual should have advanced
knowledge of MS Office, including Excel, Word, PowerPoint and Outlook. Knowledge of cloud-based applications, database management systems
and Maintenance Software.
CERTIFICATIONS LICENSES & REGISTRATIONS
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the
essential
functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required
to sit; use
hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The
employee must
frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities
required by this
job include close vision, peripheral vision, and ability to adjust focus. The majority of work is accomplished in the
field.
WORK
ENVIRONMENT
The work environment characteristics described here represent those an employee encounters
while performing the
job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Employees in this position work indoors and outdoors. Periodic evening or weekend work may be required. Occasional
travel may be required.
Regular public contact is required. The noise level in the work environment is usually moderate.
COMPENSATION
Salary
range for this position is $88,399 – $132,599. Medical benefits, dental benefits, vision benefits,
retirement benefits, and education
assistance are included with this position.
discrimination and harassment against employees, applicants for employment, individuals
providing services in the workplace pursuant to a contract, unpaid interns and volunteers
based on their actual or perceived: race, religious creed, color, national origin, ancestry,
physical or mental disability, medical condition, genetic information, marital status (including
registered domestic partnership status), sex and gender (including pregnancy, childbirth,
lactation and related medical conditions), gender identity and gender expression (including
transgender individuals who are transitioning, have transitioned, or are perceived to be
transitioning to the gender with which they identify), age (40 and over), sexual orientation,
Civil Air Patrol status, military and veteran status and any other consideration protected by
federal, state or local law (sometimes referred to, collectively, as “protected characteristics”).
For purposes of this policy, discrimination on the basis of “national origin” also includes
discrimination against an individual because that person holds or presents the California
driver’s license issued to those who cannot document their lawful presence in the United
States. An employee’s or applicant for employment’s immigration status will not be
considered for any employment purpose except as necessary to comply with federal, state or
local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination and harassment by any employee,
including supervisors and co-workers.
