Benefits Eligible: Yes
Work Schedule: Works late night, will include working home football game days, position is essential/may be
required to work during campus closures
Travel: May be required
Position Introduction:
Cross Restaurants is seeking a dynamic and experienced PM Restaurant Operations Manager to oversee evening operations in a
large-scale dining facility. This leadership role is responsible for ensuring efficient, high-quality service while exercising independent
judgment in critical areas such as cost control, staff management, and guest satisfaction. The ideal candidate will be a proactive leader
who drives operational excellence, maintains compliance with health and safety standards, and fosters a positive, high-performing team
environment.
- Meets Restaurant financial management objectives and provides ongoing feedback regarding financials, especially as it
relates to staffing. Assist with payroll accuracy and clarity as well as deposits. Operate within budget limitations. - Enforces
sanitation and departmental policies. Maintain safe, secure and healthy facility environment by establishing, following and enforcing
sanitation standards and procedures; comply with health and legal regulations; maintain security systems. - Provides information,
clarifying policies and procedures, facilitating provisions of service and resolving problems for employees and guests. Maintain patron
satisfaction. Monitor, evaluate and audit food, beverage and service offerings; initiate improvements; building relationships with team
members and guests. - Responsible for staff to include: recruiting, selecting, orientating, training, scheduling, assigning,
coaching, counseling, disciplining and evaluating; communicating job expectations, planning, monitoring, appraising, and reviewing job
contributions, planning and reviewing compensation actions, enforcing policies, and procedures. Supervising daily shift restaurant
operations. Organizing schedules, shift deployments and verifying staff have learned how to complete job duties to standard.
Required
Education and Experience:
- Bachelors degree.
- 4 years of food service and restaurant supervision experience.
Equivalency/Substitution: Experience or a combination of education & related experience can be considered in lieu of
degree. A one-to-one ratio is used to determine the number of years of experience required in place of a degree.
Required
Certifications and Licenses:
- Requires a food handler card within 30 days of hiring.
- Ability to obtain ServSafe
Certification within first 12 months of employment.
Hiring Contingent Upon a Background Check: Yes
