Job #: 042823
Location Syracuse, NY
Pay Range:
$19.44
Hours:
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm
(summer)
Rotating Saturdays may be required.
Hours may vary based on operational needs.
Job
Type: Full Time
Job Description:
This is an 11-month position (July through May) as an Office Coordinator
with the Barnes Center at the Arch: Operations. Each year this individual will have the month of June off. This position requires
availability for rotating Saturdays.
All Office Coordinator III positions are cross trained to serve in a
variety of positions including, but not limited to, the information desk, health reception, the health and wellness phone bank, medical
records and referrals. Position provides assistance and support to students/patients. Serve as initial point of contact for students,
parents and visitors coming to the Barnes Center at the Arch, with the capacity to interact with over 400 individuals daily. Tasks may
include taking basic health information, making appointments, collecting health insurance information, checking students in for
appointments, and assisting with the completion of required forms. Position serves in the health and wellness phone bank by answering
incoming phone calls, creating messages in Electronic Medical Record to send to health or counseling staff, and scheduling appointments
daily.
Education and Experience:
- High school diploma with experience in records management and office
operations. - Knowledge of HIPAA and ability to handle sensitive, confidential information.
- Best in
class customer service skills required. - Demonstrated ability to work in a fast-paced environment.
- Good communication and
teamwork skills.
Skills and Knowledge:
- Proficient with current office technologies.
- Comfortable with medical
jargon and discussing personal health matters. - Able to work with confidential information and maintain
confidentiality. - Related office experience desired.
Responsibilities:
- Greet and check students in at time of
appointment. Provide students with necessary paperwork for completion. - Enter billable insurance information into their
account. - Scan billing agreements and insurance cards into patients account.
- Create tickets for office visits/no show
charges. - Answer incoming phone calls, scheduling appointments, and/or take messages for the health and counseling
staff. - Provide assistance and support to students/patients upon arrival.
- Direct students to appointments as well as work
collaboratively with nurses and therapists to ensure student is managed in an appropriate and timely manner. - Enter immunization
information into students electronic health record and scan health history. - Other duties as assigned.
About Syracuse
University:
Syracuse University is a private, international research university with distinctive academics, diversely
unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years
of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its
strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered
across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a
million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse
area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest
of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social,
cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues.
Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking
in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie
Canal.
Application Deadline:
Full Consideration By:
To apply, visit https://www.sujobopps.com/postings/113156
Syracuse University is an
equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender,
national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran
status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions,
employment, and access to and treatment in University programs, services, and activities.
Syracuse University has a long
history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment
programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally
transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans
builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to
the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military
veterans, members of the Guard and Reserve, and military family members.
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