Senior Operations Director – School of Medicine


Overview

Tufts University School of Medicine (TUSM) is a nationally recognized academic institution committed to
excellence in medical education, research, clinical care, and public service. The School fosters a collaborative, student-centered
environment grounded in equity, innovation, and lifelong learning.

The Office of the Dean provides strategic and operational
leadership for the School, overseeing academic departments, research and teaching enterprises, student services, and campus facilities. The
Office is responsible for financial and strategic planning, resource allocation, faculty recruitment, and partnerships with clinical
affiliates, supporting the effective management of a complex and dynamic academic medical environment.

This is a primarily
on-site role, with an expectation of four days per week on campus and one remote day.

Please review the Application
Instructions
in this posting for guidance on required cover letter content.

What You’ll
Do

Reporting to the Executive Associate Dean, the Senior Operations Director leads facilities operations, space planning,
and compliance efforts for Tufts University School of Medicine. In this highly visible role, you will ensure the effective use of physical
space in support of the School’s research, academic, and administrative priorities while partnering across departments to drive operational
excellence.

Key Responsibilities:

Space Planning & Strategy

  • Oversee and maintain the School’s space
    inventory database, a critical tool for institutional planning and cost analysis
  • Manage all office, laboratory, and research space
    assignments across the School
  • Partner with Basic Science Chairs and senior leadership to track and analyze space utilization and
    research productivity metrics
  • Recommend and implement changes to ensure alignment with institutional space use
    guidelines
  • Conduct analyses and provide insights to support strategic decision-making and long-term
    planning

Compliance & Research Support

  • Collaborate with the Office of the Vice Provost for Research,
    faculty, and research teams to ensure compliance with chemical and hazardous materials regulations
  • Develop and implement
    improvements to storage, safety infrastructure, and inventory tracking processes
  • Support a culture of safety and compliance across
    laboratory and research environments

Facilities Management & Operations

  • Serve as the primary liaison to
    Planning, Design & Construction and Facilities teams
  • Lead the planning, prioritization, and execution of small- to mid-sized capital
    and facilities projects
  • Ensure projects are delivered on time, within budget, and in alignment with University
    standards
  • Oversee building access processes, including development and management of access protocols and special
    requests

Project Management & Execution

  • Independently manage smaller-scale renovations, reconfigurations,
    and installations
  • Scope projects, develop implementation plans, and coordinate timelines with internal stakeholders and external
    vendors
  • Partner with IT, teldata, furniture vendors, and other service providers to support project delivery
  • Act as a
    central point of contact for facilities-related initiatives across the School

Operational
Leadership

  • Partner with leadership on capital planning and budgeting for facilities-related needs
  • Support
    operational priorities and special projects as requested by the Dean’s Office

What We’re Looking For

We are
seeking a strategic, detail-oriented operations leader with deep experience in facilities management and space planning within complex
organizational environments.


Application Instructions:

Please submit a resume and cover letter (2 pages
maximum) for consideration. In your cover letter, please address the following:

  • Describe your experience managing space planning and
    facilities operations in a complex environment (e.g., academic medical center, research institution, or similar).
  • Highlight any
    experience supporting laboratory or scientific space, including how you have analyzed space utilization, partnered with faculty or
    leadership, and implemented changes or improvements.

We encourage concise, focused responses that highlight relevant experience and
impact.


Basic Requirements:

Knowledge and experience typically acquired by:

  • Bachelor’s
    degree
  • 10+ years of progressively responsible administrative experience
  • Significant experience with space planning and space
    utilization management in complex environments
  • Demonstrated success managing facilities operations and projects, including
    laboratory/scientific space experience or equivalent experience in complex environments
  • Strong organizational skills, with
    exceptional attention to detail and a proactive, solutions-oriented approach
  • Advanced proficiency in Microsoft Office, including
    Excel and database management
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across a
    wide range of stakeholders, including faculty, researchers, and senior leadership

Preferred
Qualifications:

  • Experience in a higher education environment
  • Experience in a medical school, healthcare, or research
    setting
  • Experience with Archibus or similar space/facilities management systems (IWMS)

Pay
Range

Minimum $155,100.00, Midpoint $193,900.00, Maximum $232,600.00

Salary is based on related experience,
expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.


Tufts is an Affirmative Action/Equal Opportunity Employer and actively seeks candidates from diverse backgrounds.



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