Ticket Sales Representative – HigherEdJobs

Job Details

Job Summary

The Ticket Sales Representative is responsible for maximizing ticket sales, revenue, customer
acquisition, and customer relationships across all ticketed sports and home events.

Core
Responsibilities

1. Responsible for selling season tickets, special events, partial plans, and group packages via phone calls,
   face-to-face interactions, and in-stadium.
2. Responsible for selling corporate packages, mini-plans, single games, groups, and
   promotional offers for all sporting events.
3. Contacts existing and previous clients and reaches out to new potential leads through
   cold calling, to stimulate sales.
4. Contacts local businesses and individuals via phone, in-person appointments, and networking
   events to sell season, corporate, partial, and group ticket plans.
5. Assists during home games by carrying out a range of
   responsibilities related to ticket sales and customer services throughout the event.
6. Maintains relationships to encourage repeat
   business by providing excellent customer service.
7. Achieves and exceeds sales goals established by management.
8. Creates
   opportunities for new business with existing and new customers.
9. Delivers exceptional customer service to clients consistently
   throughout the entire season.
10. Enters data into databases and systems and maintains regular communication to report individual sales
    progress.
11. Collaborates with marketing and ticket operations to contribute insights to sales and messaging calendars, also drafts
    and proofreads the copy.
12. Assists the Athletics Development team by reaching out to contacts and offering opportunities for donor
    donations/fundraising.
13. Performs other duties as assigned.

Required Qualifications

• High School
  Diploma
• One (1) year of related work experience.
• This position requires the ability to maintain the security and integrity
  of UT San Antonio and its infrastructure.

Knowledge, Skills, and Abilities

• Knowledge and understanding of
  policies of the NCAA, American Conference, and the University of Texas at San Antonio.
• Ability to recognize and capitalize on
  opportunities to strategize on sales with customers.
• Knowledge of building customer relationships.
• Proficient in Microsoft
  Office Suite.

Working Conditions

• Office environment. Ability to travel to and from meetings, training
  sessions, or other business-related events. After-hours and weekend work are required occasionally.

Physical
Demands

• Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only
  occasionally. Exerts up to 50 lbs. of force occasionally.

This position will work primarily on campus. Travel
and parking expenses are the employee’s responsibility.

This position is contingent upon a successful background check.
Verification of a valid driver’s license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to
show proof of eligibility to work in the United States by time of hire.

Equal Employment Opportunity

As an
equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and
ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation,
national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program
in compliance with all government requirements to ensure nondiscrimination.

To view the full job posting and apply for this
position, go to https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/UTZ_CG/c/HRS_HRAM_FL.HRS_CG_S
EARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=15421&PostingSeq=1

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