Medical Technical Assistant 1-OB/GYN (Knoxville) (7933)

Job Description

Market Range: 04

Hiring Salary: $18.54/Hourly

THIS POSITION IS LOCATED IN Knoxville, TN

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Medical Technical Assistant 1 obtains referrals to the University of Tennessee and outside specialists for the patients of the University of Tennessee Internal Medicine Center within the guidelines of the insurance company’s specifications and requirements.

Responsibilities

1. Obtains and schedules patients appointments with specialists per the Internal Medicine physician’s request.
2. Verifies and confirms the patient’s eligibility.
3. Communicates referral to patient, insurance company, specialist, and Primary Care Physician at UT Internal Medicine Center.
4. Make appointments for outpatient testing procedures with the breast center and radiology; completes prior authorizations.
5. Updates and maintains accurate EMR records.
6. Communicates changes in referral policies of various insurance companies to nursing and MD staff as they occur.
7. Assists nurses by answering phone calls from physicians’ offices and patients.
8. Assists the medical records department with obtaining referral and consult notes from the providers.
9. Performs other duties as assigned

Qualifications

EDUCATION: High School Diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE: Six (6) months of relevant experience in outpatient medicine.

LICENSE/CERTIFICATION: CMA or RMA preferred but not required.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of different insurance companies.
• Excellent communication skills.
• Ability to effectively prioritize and manage time.
• Ability to follow up with insurance carriers and adhere to the carrier’s policies, procedures, and protocols.

WORK SCHEDULE: This position may occasionally be required to work weekends and evenings.

Job Info

• Job Identification 7933
• Job Category Medical
• Posting Date 04/30/2026, 03:07 PM
• Job Schedule Full time
• Locations 1924 Alcoa Highway, Knoxville, TN, 37920, US

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), ADEA (age), sexual orientation, or veteran status should be directed to the (EEO). Requests for accommodation of a disability should be directed to the ADA Coordinator at the EEO office.