Location: Boulder, Colorado
City:
Boulder
State: Colorado
Employment Type: University Staff
Schedule: Full-Time
Posting Close Date: 18-May-2026
Date Posted:
08-May-2026
Job Summary
The Department of Campus Dining and Hospitality (CD&H) at the
University of Colorado, Boulder is seeking applications for the Shift Supervisor (Banquet
Captain)! This is a hands-on position that provides oversight and leadership in the CD&H catering department. This role
assigns and coordinates the activities of fulltime, student, and temporary staff involved in the preparation, set-up, service, and clean up
associated with assigned event or service. The Banquet Captain is accountable for the cleanliness and proper functionality of the following
areas and associated staff: food and beverage preparation and service, dish-washing, banquet and event spaces, storerooms, catering
vehicles, loading dock and all storage areas. They will also input in the development of protocol for service standards and determines break
schedules for all staff based upon organizational needs and staff schedules, all while offering excellent customer service in a
team-oriented and supported environment.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and
local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with
respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with
disabilities.
Who We Are
The Division of Student Life consists of 36 departments that provide
student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU
Boulder.
At CU Boulder, dining is more than just a meal-it’s an experience. Our award-winning dining venues serve fresh,
sustainable, and innovative cuisine crafted by a passionate team dedicated to your well-being.
Every year, we proudly serve over 3
million meals, fueling healthy bodies and minds with options that are as delicious as they are nutritious. From community-building events to
hands-on food education, we’re here to help Buffs build lifelong habits for a healthier future.
What Your Key
Responsibilities Will Be
Campus Dining and Hospitality Operations:
- Enforce and is accountable for
ensuring that assigned area or event is following all SOPs and department policies or processes. - Understand and use all production
and service equipment in assigned area. - Assure all CDH events and operational spaces are kept clean and orderly. Follows all storage
expectations. - Assist with ordering and receiving of goods and services as needed.
- Successfully pass food safety
certification and other required trainings as applicable. - Use various university vehicles (vans, box trucks, golf carts) to
transport and deliver goods and services to scheduled events. - Drive to events located on Main, East, Williams Village or any other
campus-affiliated space is required, dependent upon business needs.
Quality Assurance:
- Navigate customer
complaints and make decisions in the best interest of the operations and its guests. - Resolve disputes between staff and others, as
well as notify appropriate campus resources as needed. - Ensure all department processes for food safety monitoring and A9 allergen
labeling are followed during scheduled shift and determine corrective action when out of compliance, including verifying accurate labeling,
troubleshooting equipment and staff education. - Conduct audits of efficiency and effectiveness to manage and control costs.
- Offer recommendations and solutions to the leadership team to improve daily operations of functional areas.
- Assist in
creation of standardized operating procedures and training methods. - Ensure all areas are set up and broken down in accordance with
Standard Operating Procedures (SOPs), ensuring that all events or services meet department standards. - Comply and enforce sanitation
regulations and safety protocols.
Personnel:
- Assist in staff recruitment, training and onboarding processes.
- Empowers other to make decisions in areas within their span of control.
- Assigns daily tasks and ensure that they are
completed efficiently and on time and that assigned areas run smoothly. - Ensure employees follow assigned schedule, appropriate
break times and follow proper procedures of all leave requests. - Responsible for performance plans for direct reports and hold
employees accountable, following progressive coaching processes. - Maintain records of shift activities and incidents and assist in
ensuring accurate timekeeping of staff worked hours. - Discuss staff issues with Executive Team and offer solutions on the appropriate
action. - Display, demonstrate, and coach others to develop excellent communication skills.
- Foster a positive work
environment.
What You Should Know
- Anticipated schedule for this position is Tuesday – Saturday. Schedule
is dependent upon business needs. May work weekends and nights. May work in locations located off of main campus. - This position
operates University vehicles and requires a Driver’s License in good standing. - This position requires a CMV license; if you do not
have a CMV license, training will be provided upon hire.
What We Can Offer
- The annual salary for this
position is $49,358. - Our outstanding benefits include:
- Paid days off: 22 vacation days, 15 sick leave days and 11
holidays per year. - Access to medical, vision, dental and life insurance.
- Tuition reimbursement.
- A 10% employer
contribution retirement plan. - EcoPass for free RTD rides.
- Opportunity for career growth within the division of student life
and the CU Boulder campus!
Benefits
At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our
employees. Our comprehensive benefits package
includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for
local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class
outdoor recreation. Explore additional perks and programs through the CU Advantage program.
Be Statements
Be adaptable. Be flexible. Be
Boulder.
What We Require
- Four years of food service experience. Relevant education may substitute for
experience on a year for year basis. - Must obtain food safety certification appropriate for the position level within 6 months of
hire and maintain certification for the duration of employment with CDH. - Possess and maintain a valid and appropriate state Driver’s
License. Successful completion of the University of Colorado defensive driving training within 90 days of employment to operate vehicles
essential to the position.
What You Will Need
- Ability to work in a team-driven environment.
- Punctuality and strong attention to detail.
What We Would Like You to Have
- Experience in
high-volume university or institutional food service operations including catering, residential and retail.
Special
Instructions
To apply, please submit the following materials:
- A current resume.
- A cover letter that
specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the
position.
We may request references at a later time. Please apply by May 18, 2026, for consideration. Note:
Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any
materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or
graduation. You will not be penalized for redacting or removing this information.
Essential Services
This
position is designated “essential services.” The incumbent is required to respond to requests for work during campus emergencies (snow,
wind, rain, flood and any other natural or man-made event) and report to work for his / her regularly assigned shift during emergency campus
closures.
