On-Call Customer Attendant, Skidmore Shop

Requisition Number: 3536

Please note that this position is on-call.

The Skidmore Shop customer attendant is expected to conduct sales, returns, refunds, exchanges, dept charges, sales of gift cards, and issuing credits. Greeting and assisting customers in finding and suggesting items helping students with book and supply lists. Acting as a role model for student workers during each semester. Recognizing and reporting on limited stock and other stock issues. This position interacts with Shop staff as well as members of the Skidmore Faculty, Skidmore Staff, students, prospective students and their families, Alumni and board members as well as external visitors and must demonstrate a high level of professionalism as a Skidmore Community member.

This role assists all areas of the Skidmore Shop where needed and will become familiar with all aspects of retail. In this position, this person will interact with customers daily as well as campus partners and is expected to demonstrate professionalism as a representative of the College and the Skidmore Shop.

Responsibilities include, but are not limited to:

1. Operate cash register and assist customers throughout each day
2. Maintaining organized and cleanly sales floor, assisting with receiving items to be folded, tagged, and displayed
3. Assisting in merchandising table displays and dressing mannequins in the window displays
4. Interact and provide customer service to the College community and the general public
5. Collaborate with Shop staff including student workers as well as external vendors
6. Assist other staff members with various tasks such as receiving books and processing web orders and other miscellaneous projects with textbooks, inventory, shipping out batch items such as Celebration Boxes or Admissions tee shirts
7. Assist with events such as sales, pop-ups, promotions, etc.
8. Aid in managing student workers

Ability to prioritize workload, multitask, possess organizational skills and flexibility with strong communications skills as this is a customer-facing role. This position will primarily be operating on the sales floor involving a face-paced environment at times and prolonged periods of standing or sitting with times of repetitive bending and lifting. Varied hours may include evenings and weekends.

Must be:

• Organized
• Attention to detail
• Provide excellent customer service
• Must be punctual
• Must have a team-player attitude
• Solution-oriented
• Ability and willingness to learn

Pay range: $16.00 – $16.49 per hour

Required documents needed to apply:

• On-line application
• Resume
• List of Three Professional References

EEO STATEMENT

Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws.

Employment at Skidmore College is contingent upon an acceptable post-offer background check result.

CREATIVE THOUGHT MATTERS.

Skills:

Skidmore is a highly selective liberal arts college with a reputation for its creative approaches to just about everything. With its relatively small size and student-faculty ratio, the College is a close-knit academic community. Skidmore is known for its faculty of teacher-scholars devoted to the instruction and mentoring of undergraduates; approximately 2,400 talented men and women from some 47 states and 46 countries.

We encourage applications from under-represented groups as well as individuals who have experience with diverse populations; women and minority candidates are encouraged to apply.
Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of gender, race or ethnicity, color, national origin, religion, age, disability, military or marital status, sexual orientation, gender identity or expression, domestic violence victim status, predisposing genetic characteristics or any other category protected by applicable federal, state, or local laws.

Employment at Skidmore College is contingent upon an acceptable background check result.
CREATIVE THOUGHT MATTERS.