Account Manager – K12 Partnerships

Responsible for Business Development at ACU Dallas for K-12
products.

Imagine helping Independent School Districts and their Executive Leaders develop and find great teachers and
administrators. In this role, you’ll work with ESC Leadership and ISDs primarily in Central Texas asking them what challenges they are
facing and introducing ACU programs designed to assist them. You’ll be a respected business partner helping solve some of the most
significant challenges facing educators today. You’ll make a meaningful impact in the lives of teachers, future teachers, and
administrators. Work is remote with travel.

Major Responsibilities:

• Sales and Negotiation
• Client Relationship
  Management
• Product Leadership
• Salesforce (CRM management)

Essential Duties:

1) Sales and
Negotiation

• Build and expand current educational partnership accounts by maintaining rapport, answering requests, introducing
  additional services, and upselling opportunities.
• Proactively identify and meet with Human Resources, Superintendents, and other
  decision-makers leading ISD initiatives to recruit, develop, and retain teachers.
• Utilize multiple tools to find and to develop
  outreach campaigns for potential clients/ leads via networking events, cold calling, sales presentations, and social media
  channels.
• Meet and exceed ACU education enrollment goals by devising innovative strategies to increase awareness about the Teacher
  Pathway program
• Collaborates with Sales Managers and other departments of ACU to drive new and further existing business
  partnerships
• Track industry and market trends by monitoring competitor companies and gathering intel on their current and new
  products, pricing structures, services, sales campaigns, and discounts.

2) Client Relationship Management

• Build
  relationships with Education Service Centers (ESC) and Independent School Districts (ISD) to promote awareness of ACU products that support
  teacher and leader development.
• Understand all the roles at clients and at ACUD in order to successfully act as a liaison between
  organizations and client/ACUD roles.
• Analyze client behavior and measure the impact on business outcomes to update strategies and
  gain new leads.
• Bridge the gap between ISDs and teachers enrolling through the handoff of teachers to ACU enrollment and student
  success teams.
• Maintain a high-level view of the customer service lifecycle to anticipate and mitigate potential
  roadblocks.

3) Product Leadership

• Support ACUD and the Teacher Pathway products by collaborating with site,
  district, and education service center entities to ensure communication and articulation of teacher pathways products.
• Understand
  ACU’s K-12 educational products in depth and breadth, becoming a Subject Matter Expert on K-12 programs.
• Educate decision-makers on
  ACU products utilizing Zoom calls, networking, and in-person meetings.
• Establish orders through MOUs and Sales Order Forms with ISDs
  for implementing programs.
• Inform K-12 education development and refinement by ACU based upon feedback from ESCs and
  ISDs.

Professional Development and Skills Requirements

Skills

• Must be able to build and maintain
  trust within the K-12 community quickly.
• Must be passionate about supporting teachers and education leadership within the K-12
  Community.
• Must be comfortable working in a fast-paced, start-up, strong-growth environment
• Must be able to manage multiple
  client initiatives at varying stages
• Must have strong communication skills with a passion for building customer
  relations
• Must be results-focused with the ability to manage competing demands
• Must be comfortable negotiating and creating
  buy-in from management at all levels
• Experience with Salesforce or other account management platforms is
  preferred
• Cross-industry knowledge in one or more areas: Nursing, Information Technology, Higher education, or other
  vertices
• Must be comfortable working with spreadsheets, Salesforce, Zoom, and other organizational
  software

Qualifications:

Professional

• A background in K-12 educational teaching and leadership with a
  strong passion for developing and supporting teachers and administrators
• Past experience with at least three years of educational
  administration.

Personal

• An advanced degree in teaching, business, or educational leadership.

Physical
Demands

• Most work is performed in front of a computer, on the telephone, or in person on client sites. One must be able to use
  the computer and remain stationary for long periods.
• Manage conversations in person, online, and by telephone
• Limited travel
  – locations vary; some overnight trips may be necessary.
• Work well under pressure and manage stress well.
• Communicate
  clearly: speak, read, write, and hear to perform essential functions.

ACU does not unlawfully discriminate on the basis of race,
color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state
and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university’s financial and
physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive
positions. As a current employee, it will be determined if you need an additional background check upon your hire.