Barista -Dixon Cabrini Campus – HigherEdJobs

Location
Villanova, PA

Work Schedule:
full-time/9-months

Department: 837-Dining Services- Cabrini Campus

Position
Summary

Why work at Villanova?

• Join a mission-driven organization. Since
  Villanova University’s founding in 1842,
  we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
• 
  Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World
  Report’s 2026 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum.
• 
  Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid
  time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional
  development, tuition assistance, and more.

The Barista
is responsible for exceptional customer service at Holy Grounds locations which includes defined level of product knowledge, presentation
and quality of product, speed of service, sales ability, and good customer relations skills. Responsible for operating Holy Grounds as an
independent unit and assuming all the responsibilities with that role since a manager is not present at all times. This person will work
with management and co-workers to instill and foster the value of the Villanova Mission Statement and the Dining Services Mission Statement.
This person will focus on our Core Values: Safety and Sanitation, Friendly Courteous Service, Quality, Meticulous Attention to Detail, and
Safety. All of our associates should improve our systems and overall operation.

Villanova is a Catholic university sponsored by
the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to
the University’s mission and values.

Duties and Responsibilities

ESSENTIAL JOB
FUNCTIONS:

• Provides excellent customer service that is efficient, friendly and speedy to Holy Grounds customers. Treat each
  customer as your highest priority, being mindful of customers who are waiting. Operates POS terminals and some locations while others use
  Grub Hub applications to receive orders.
• Actively shares coffee and tea knowledge while actively selling all products. Advises
  customers of new coffees or teas or featured items of the week. Prepares all drinks according to Holy Grounds standards.
• Maintains
  the cleanliness and attractiveness of the Holy Ground kiosk by keeping counters and displays cleaned and fully stocked. Makes sure all
  products are labeled correctly.

NONESSENTIAL JOB FUNCTIONS:

• Assists manager with scheduling of student
  associates. Responsible for enforcing the uniform standards of all student associates.
• Completes the tasks assigned at each shift,
  ensuring that everything is ready for the next shift.
• Monitors customer needs and responds to any concerns or questions in a
  friendly and courteous manner while attempting to resolve the issue immediately.
• Enforces and practices all safety and sanitation
  policies and procedures for Villanova Dining Services.
• Perform additional duties and assist with special projects as assigned.

Minimum Qualifications

Formal Education:

• High School diploma or
  equivalent.

Specific Job Knowledge:

• Interest in coffee preferred. Will need to sample and test products for
  quality assurance.

Minimum Work Experience:

• Cashiering experience of 1-2 years.

Work
Skills:

• Excellent communication and interpersonal skills
• Strong customer service skills.
• Dress and
  grooming appropriate for Holy Grounds Concept.
• Able to handle numerous tasks at once while prioritizing

Equipment
Knowledge:

• Will train on all coffee equipment.
• Preferred – POS and Grub Hub systems.

Preferred
Qualifications

• Serv Safe certification preferred.
• Cash register knowledge is preferred.

Physical
Requirements and/or Unusual Work Hours

Tools, machinery, and equipment used:

• Espresso machines,
  grinders, blenders, and cash registers.

Environmental conditions:

• Increased noise level around some
  equipment
• Cleaning chemicals used

Physical requirements:

• Ability to lift up to 30 pounds
  independently.
• Ability to sit stand for extended periods.
• Ability to push/pull up to 30 pounds independently.
• Ability to use various chemicals.
• Manual Dexterity.

Special Message to Applicants

The start date for this position is on or after June 1, 2026.

SCHEDULE during normal operating
hours:
Sunday/Monday 6am – 3pm
Tuesday/Wednesday/Thursday 10am – 7pm

Salary Posting
Information

$18.98/hr. plus shift differential added for qualifying shifts

Salary Grade
8