Position Summary:
The Seasonal Catering Banquet Captain is
responsible for overseeing and assisting with the execution of all daily catered events including, but not limited to, Chancellor
receptions, private high-level receptions, seated dinners, buffet lunches and dinners, continental breakfasts, breakfast buffets, and coffee
breaks. The Temporary Banquet Captain will work closely with the Catering Operations Manager to oversee the work of contracted wait staff,
student staff, and Vanderbilt Campus Dining hourly union employees. This position will be responsible for training, preparing daily pull
sheets, daily task sheets, assisting with event set up and breakdown, and overseeing all catering operations at selected events.
This
is a temporary, part-time, non-exempt position that may have the potential to transition to full-time employment, but full-time employment
is not guaranteed.
Key Functions and Expected Performance:
- Executes and develops catering events in
order to meet established goals, objectives and timelines. - Drives box trucks, van, or golf carts to deliver staff, equipment, and
food to various locations around the campus community. - Coaches and supports team members by providing guidance and direction for
assigned tasks. - Demonstrates knowledge of how and when to impose deadlines for task delegation.
- Supervises the work of
contracted wait staff, student staff, and Campus Dining hourly union employees. Monitor their work and event set ups to ensure their daily
tasks are preformed and they meet department standards. - Continuously complies, reviews, and analyzes operation needs against the
established goals, objectives and guidelines. - Records event details and makes improvements to future catering
events. - Provides insight and recommends strategies to promote continued change, growth, or expansion of Vanderbilt
Catering. - Works with the Operations Manager to develop the overall logistical plan necessary to successfully carry out special
events. Communicates and delegates tasks to contracted wait staff, student staff, and Campus Dining hourly union employees. - Works
with the Operations Manager to plan the timeline for the set up and breakdown of special events. - Communicates with kitchen staff to
coordinate food deliveries to ensure the quality and safety of food. - Maintains appropriate documentation of events to ensure
compliance with Vanderbilt Catering policies and procedures. - Trains and supervises contracted wait staff and Campus Dining hourly
union employees and student employees. - Manages quality control process in areas of customer service and employee
satisfaction. - Manages group or interpersonal conflict situations and escalates issues when appropriate.
- Controls catering
inventory of event supplies (i.e. alcohol, uniforms, equipment, linen, props, and vehicles) and make recommendations for repair and
replacement. - Works with Catering Management team to develop and implement continuous improvement trainings.
- Supervise
breakdown and clean up after events, including distributing catering equipment, rental items, decor, etc. to appropriate
locations. - Assist with delivery of equipment and order for Campus Dining and other special events within the
department. - Maintains a safe work environment by enforcing all safety standards and performing safety audits.
- Writes daily
event pull sheets and daily task assignments to ensure successful execution of all catering events.
Supervisory
Relationships:
This position reports to the Operations Manager. This position is responsible for directing contracted
wait staff, hourly union employees and student employees.
Qualifications:
- A high school diploma or GED
is necessary. - An Associate’s degree from an accredited higher education institution is preferred.
- Must be ServSafe certified
within 3 months of hire and expected to pass renewal every five year - Must have and maintain a valid driver’s license and a
satisfactory driving record. Vanderbilt University engages a third party to provide continuous up-to-date notifications regarding negative
changes to motor vehicle records. - At least 3 years of related experience is necessary.
- At least 2 years offsite catering,
restaurants, or specialty events experience is strongly preferred. - Previous experience as a Banquet Manager or Banquet Captain is
preferred. - Ability to drive a catering van and medium size box truck is necessary.
- Proficiency in Microsoft Office programs
and Food and Labor Management Systems is necessary. - Strong communication (verbal, written, interpersonal) skills and an ability to
communicate effectively with a diverse population is necessary. - Ability to make on-site decisions to resolve problems brought forth
by customers, vendors, contracted wait staff, etc. - Strong time management, organizational and multi-tasking skills and an eye for
detail is necessary. - Demonstrated ability to deliver exceptional customer service is necessary.
- Manage people, maintain
confidentiality and be accountable for Vanderbilt assets is necessary. - Proactive, enthusiastic attitude, and possess excellent
customer service skills. - Strong supervisory and interpersonal skills
Physical Demands and Work Environment:
- Must be flexible, high energy and passionate in getting things done
- Must enjoy fast-paced working
environment. - Be able to work on a team and also be a self-starter.
- Must be able to work a varied schedule, including nights
and weekends - Ability to lift up to 50 lbs. and frequently lift, push, pull, or carry up to 30 lbs.
- Ability to walk or stand
for extended time periods, up to 6 hours - Ability to bend, stretch, twist and lift
- Ability to frequently lift/transport hot
food items in hotboxes (200#) onto and off box trucks and to event locations
This is a temporary, part-time, non-exempt position
that may lead to full-time employment; however, such an outcome is not guaranteed and will depend on organizational needs and individual
performance.
Shift hours vary and be sporadic; must be available to work nights and weekends. Flexibility in workplace locations,
days and hours is essential, including willingness to work long, non-standard workdays.
About Us
At Vanderbilt University , our work – regardless of title or role – is
in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on
a daily basis. Located in Nashville, Tennessee, on a 330+ acre
campus and arboretum dating back to 1873, Vanderbilt is proud
to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by
Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives
to create, foster and sustain opportunities as an employer of choice.
We understand you have a choice when choosing where to work
and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might
become a part of our story.
Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability,
or status as a protected veteran, or any other characteristic protected by law.
Job Info
- Job Identification
10008160 - Posting Date 04/17/2026, 03:12 PM
- Locations Nashville, TN, United States (On-site)
- Job Schedule
Part time - Job Category Temporary Services
- Job Function Catering
- Management Level Individual Contributor
