Compensation Range:
Annual Salary: $131,940.00 – $151,590.00
Position Summary
The Executive Director, Harmony
Academy is the senior operating and revenue leader responsible for scaling Harmony Academy nationally through integrated sales execution,
client success leadership, strategic partnerships, and growth market expansion. Reporting to the Senior Vice President, NU Academies, the
Executive Director owns end-to-end revenue performance, including new business, renewals, expansions, and multi-year partnerships, while
ensuring high-quality implementation and measurable impact for districts, states, and national partners.
The Executive Director leads
a unified go-to-market and delivery engine, overseeing field sales, client success, strategic partnerships, and growth market strategy, with
dotted-line leadership over Sales Operations and Inside Sales. The Executive Director is accountable for meeting and exceeding annual
revenue goals, sustaining renewal health, and scaling Harmony’s reach to 6 million students annually through a combination of commercial,
philanthropic, and partnership-driven contracts.
The role reflects market-level expectations for senior leaders in edtech and
education publishing: strong P&L ownership, enterprise sales leadership, renewal discipline, partner ecosystems, and cross-functional
execution at scale.
Essential Functions:
Sales Leadership & Revenue Performance
- Owns annual
and multi-year revenue targets for Harmony Academy across districts, states, national organizations, and enterprise partners. - Leads
the field sales organization, including territory strategy, account segmentation, quota setting, and coverage models aligned to growth
priorities. - Ensures pipeline coverage of 3-4×, forecast accuracy within ±10%, and disciplined execution across all sales
stages. - Establishes and enforces an enterprise selling standard: discovery excellence, solution design, executive alignment, value
articulation, and next-step rigor. - Oversees pricing and packaging strategy in partnership with Finance and Product to ensure margin
discipline and scalability. - Drives expansion and upsell strategies tied to adoption, outcomes, and renewal
readiness. - Investigates complex sales challenges, analyzes trends and data, and develops strategies to advance revenue
growth.
Client Success, Retention & Expansion
- Sets and leads Client Success strategy in partnership with
Academies leadership to ensure what is sold is implemented with fidelity and renews at scale. - Owns renewal health, expansion
readiness, and customer lifecycle performance across all major accounts. - Aligns sales commitments with implementation scope, launch
timelines, adoption metrics, and success outcomes. - Prioritizes development of reference accounts, case studies, and proof points
that directly support sales and partnership growth. - Uses usage data, health scores, and outcome measures to inform renewal strategy
and growth plays.
Strategic Partnerships & Philanthropic Scale
- Sources, structures, and scales national,
state, district, and channel partnerships that accelerate revenue and reach (e.g., associations, foundations, systems integrators, national
nonprofits). - Leads development of MOUs, multi-year agreements, referral and channel models, and co-marketing strategies tied to
measurable revenue outcomes. - Oversees partnership-driven P&L performance, including expansion plans and renewal
pathways. - Collaborates with NU Advancement and Fundraising Academy on philanthropic-aligned contracts that support large-scale
student reach (target: 6 million students annually). - Establishes executive governance, sponsor mapping, and escalation pathways to
unblock complex, multi-stakeholder deals.
Growth Markets & Expansion Strategy
- Defines and executes priority
growth markets (geographic, segment, and vertical) aligned to NU Academies’ strategic plan. - Builds multi-year market entry and
expansion strategies across large urban districts, states, and national platforms. - Leads conference, thought-leadership, and
field-based strategies that position Harmony as a category leader in belonging, SEL, and whole-child outcomes. - Partners with
Marketing and Product to align market signals with roadmap priorities and launch readiness.
Revenue Operations, Sales
Operations, & Inside Sales (Dotted Line)
- Provides executive oversight (dotted line) to Sales Operations and Inside Sales,
ensuring alignment to revenue goals and field execution. - Accountable for the effectiveness of Salesforce as the single source of
truth for pipeline, forecast, velocity, and conversion. - Establishes governance standards for stages, data hygiene, forecasting, and
deal inspection. - Leads monthly and quarterly business reviews with executive leadership, translating operational performance into
insights, risks, and strategic actions. - Operates executive-level deal governance in partnership with Finance, including approvals,
discount guardrails, and margin checks.
Cross-Functional Leadership
- Serves as the senior integrator across
Field Sales, Client Success, Marketing, Product, Finance, and Operations. - Ensures organizational alignment around revenue
priorities, customer outcomes, and scalable execution. - Provides market-driven insights to Product to inform roadmap, packaging, and
future innovation.
People Leadership
- Fosters a culture of accountability, collaboration, and continuous
learning by modeling inclusive leadership practices and setting clear performance expectations. - Leads, mentors, and develops Field
Management Team across Field Sales, Client Success, and Strategic Partnerships. - Builds a high-performance sales organization,
accountable culture grounded in belonging, clarity, and results. - Sets clear performance expectations, conducts ongoing coaching, and
leads annual performance evaluations. - Represents National University and Harmony Academy with executive presence, integrity, and
strategic vision. - Performs other duties as assigned.
Supervisory Responsibilities:
- Direct oversight of leadership-level team members across Field Sales, Client Success, and Strategic Partnerships (6-8 direct
reports, 30-40 in-line reporting up to the Exec Director) - Dotted-line oversight of Sales Operations and Inside Sales
functions.
Requirements:
Education & Experience:
- Bachelor’s degree
required. - Master’s degree preferred.
- Minimum of twelve (12) years of senior-level experience in edtech, education
publishing, or adjacent mission-driven sectors required. - Minimum of five (5) years of leadership experience
required. - Demonstrated experience owning enterprise-level revenue, renewals, and growth strategy.
- Proven success leading
multi-year, complex sales and partnership agreements. - Experience working across K-12 and higher education ecosystems
preferred.
Competencies/Technical/Functional Skills:
- Proven track record of beating revenue targets and
scaling GTM engines. - Deep expertise in enterprise sales, renewals, partnerships, and revenue operations.
- Strong command of
Salesforce, forecasting discipline, and data-driven decision-making. - Established national network across K-12 districts, state
agencies, associations, and partners. - Exceptional executive communication, negotiation, and presentation skills.
- Ability to
lead complex, cross-functional organizations with clarity and accountability. - Advanced leadership skillset to include experience
with success in coaching, developing, and inspiring high-performing teams. - Skilled communicator with the ability to influence and
build exceptional relationships with senior executives, donors, and partner, and lead complex cross-sector
collaborations. - Entrepreneurial mindset with strong operational discipline.
- Willingness to travel nationally (approximately
40%). - Commitment to NU’s values of belonging, innovation, and community impact.
Location: Remote, USA
Travel: Frequent Travel Required; travel nationally at least 40% of the time to build relationships, support the team, and engage
with key stakeholders.
#LI-Remote
Candidate receiving offers will be offered a salary/pay rate commensurate with experience
that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a
salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of
residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the
“whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full
details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
National University is committed to maintaining a high-quality workforce representative of the
populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our
mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment
that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs
available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and
meeting the needs of our student population, including adult learners and working professionals.
National University (NU) is proud to
be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws.
At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student
learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
National University is an Equal Opportunity Employer.
