Title: Medical Assistant
Executive Area: Administration and Finance
College/School/MBU: Direct Medical Care
Department: Nursing Services
Work
Location: Amherst
Schedule: Full Time
Work Arrangement: Onsite
Job
Summary
The Certified Medical Assistant assists providers with patient care including clerical, medical and organizational
tasks consistent with University Health Services (UHS) organizational guidelines and under the supervision of a Registered Nurse (RN), Nurse
Practitioner (NP), Physician Assistant (PA) or Physician (MD). Works under the direct supervision of the RN Clinical Manager, who
establishes work schedules, duty assignments and verifies work performance.
Essential Functions
Checks
provider schedules and organizes patient flow; greeting and accompanying patients to exam room, collecting patient history and performing
intake assessments per organizational guidelines.
Performs and maintains skill level consistent with organization’s guidelines for
the administration of medications and/or injections done under the supervision of an NP, PA, or MD which include but are not limited to the
following: (1) sets-up and initiates nebulizer treatments; (2) applies oxygen delivery system at correct flow rates; and (3) administers
immunizations and TB tests per UHS protocol.
Performs basic wound care, suture removal, ear irrigation, blood glucose monitoring and
assists provider with minor procedures including cast applications.
Prepares appropriate and complete documentation for all patient
care activities including telephone encounters while maintaining patient confidentiality.
Maintains proper handling and storage of
hazardous materials (biohazards, corrosives, sharps).
Performs specimen collection and decentralized laboratory testing per UHS
protocol including documentation.
Takes routine and postural vital signs, performs peak flow measurement and pulse oximetry, EKGs,
vision screening, spirometry per UHS protocol.
Performs routine orthopedic care, crutch/cane instruction, application of air splints,
ace wraps and other splints and cast removal.
Maintains and monitors proper temperature control for vaccine storage.
Performs
receptionist duties as needed including appointment scheduling, verification of insurance coverage and patient demographics utilizing the
computerized patient management system.
Assists with referrals, preauthorization and completing various forms/requisitions as needed
to expedite patient care.
Participates in medical tracking system which includes maintaining accurate data entry including
appropriate documentation and informing provider of pertinent information.
Uses universal precautions when exposed to blood and body
fluids.
Maintains patient confidentiality at all times utilizing current Health Insurance Portability and Accountability Act (HIPAA)
guidelines.
Maintains adequate levels of supplies in all exam rooms; orders medical and office supplies as needed; performs duties
specific to the daily opening and closing of clinics; assists in general housekeeping of the clinic to maintain a safe and clean working
environment. Maintains knowledge of equipment and supplies pertinent to clinical operations.
Participates in annual UHS trainings,
skills review and competency assessments. Maintains knowledge and familiarity with UHS policies and procedures.
Interacts
respectfully with patients understanding and promoting patient rights. Promotes a harmonious work environment with co-workers.
Other Functions
Performs other duties as assigned.
Minimum Qualifications
Associates Degree from an accredited Medical Assistant Program or successful completion of certification exam for CMA, Registered Medical
Assistant (RMA), or CCMA (Certified Clinical Medical Assistant).
Ability to carry out written and verbal instructions.
Working
knowledge of basic hospital/clinic practices, techniques, equipment and terminology.
Good oral & written communication skills
including telephone etiquette.
Basic knowledge of insurance plans.
Computer experience.
Ability to physically lift &
transfer patients.
CPR certification within six (6) months of hire.
Preferred Qualifications
American
Association of Medical Assistants (AAMA) certification.
American Medical Technologist (AMT) certification.
Prior experience in
an outpatient healthcare facility.
CPR certification.
Experience with electronic medical records.
Additional
Details
Is essential staff, required to work on snow days.
May be assigned to specialty clinics as
needed.
Will acquire the following qualifications while on the job:
Understanding of UHS policies &
procedures.
Knowledge of daily clinic and urgent care routine.
Knowledge of computerized practice management
system.
Knowledge documentation unique to UHS.
Knowledge of insurance and patient registration.
Additional skills
required for UHS procedures and equipment.
Knowledge of medical records retrieval.
Skill in ordering supplies from in-house
central supply.
Working Conditions
Work is performed in a laboratory or healthcare setting and may involve
exposure to chemicals or infectious diseases. Requires standing for extended periods of time and/or use of protective gear.
Work Schedule and Work Arrangement
Monday – Friday, 9:00AM – 5:00PM.
35 week appointment.
Participates in on-call, after hours, holiday & weekend coverage.
Salary Information
Pay Grade:
USA/MTA Grade 13
Click here to view the Classified Step Scale
Special Instructions for Applicants
Along with
the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information
for three (3) professional references.
This position will remain open for the time period required by any applicable collective
bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply
early.
