Patient Services Representative I-II – OBGYN,
Central Park – 40121 University Staff Description
University of Colorado Anschutz Medical
Campus
Department: Community Practice
Job Title: Patient
Services Representative I-II – OBGYN, Central Park
Position #: 00807266 – Requisition #: 40121
Attention customer service experts with a
passion for team-centric care coordination in an outpatient setting. We need your caring and compassionate expertise to continue providing
our patients with top-notch quality care.
The Patient Services Representative is responsible for providing efficient, effective,
quality customer service through a variety of duties, including, but not limited to, patient check-in, registration, scheduling, exam
preparation, outbound calling, and some referral management. They comply with established company policies and procedures, HIPAA Privacy
Rules, and the University of Colorado School of Medicine Confidentiality Policy. The Patient Services Representative ensures clear and
timely communication, including patient appointment status, to clinical department(s).
Key
Responsibilities:
- Acknowledges and welcomes patients and visitors; sets the tone for a positive experience
- Checks
patients in and out for appointments, schedules follow-up appointments at the time of discharge - Verifies patient and insurance
information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC) - Answers multiple phone
lines to fulfill patient needs over the phone - Monitors provider schedules daily to ensure that all open appointment slots are filled
on the same day and schedules are free of roadblocks - Reviews the Daily Appointment Report three to five days in advance for patient
appointments to ensure referral accuracy - Collects patient copays and balances the drawer daily
Location:
Onsite – this role is expected to work onsite and is located in Central Park, CO.
Us:
Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained
medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of
opportunities. Specialty areas include, but are not limited to: Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology,
Psychiatry, and many more!
The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility
serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU
Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards
each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by
our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation
from the classroom to the laboratory to the delivery of unparalleled patient care.
Why work for the
University?
We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of
Colorado offers an excellent benefits package, including:
- Medical: Multiple plan options
- Dental: Multiple plan
options - Additional Insurance: Disability, Life, Vision
- Retirement 401(a) Plan: Employer contributes 10% of your gross
pay - Paid Time Off: Accruals over the year
- Vacation Days: 22/year (maximum accrual 352 hours)
- Sick Days: 15/year
(unlimited maximum accrual) - Holiday Days: 15/year
- Tuition Benefit: Employees have access to this benefit on all CU
campuses - ECO Pass: Reduced-rate RTD Bus and light rail service
There are many additional perks & programs with the CU Advantage.
Minimum Qualifications:
Patient Services Representative
I:
- High school diploma or GED
- One or more (1+) years of patient/client-facing experience
Patient Services
Representative II:
- High school diploma or GED
- Two or more (2+) years of patient/client-facing experience
Substitution (All Levels):
A combination of education and related technical/paraprofessional experience may be
substituted on a year-for-year basis.
Applicants must meet minimum qualifications at the time of hire.
Applicants must be
legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment
authorization for this position now or in the future.
Preferred Qualifications (All Ranks):
- College
graduate - Medical office experience
- EPIC experience
- MS Office experience
- Bilingual,
Spanish-speaking
Conditions of Employment:
- Complies with the applicable University of Colorado School of
Medicine, Community Practice mandatory education and training - Maintains all required licensure and certifications for the
position - Must be able to work in person
- Must be able to travel to alternate locations as
assigned
Knowledge, Skills, and Abilities:
- Strong organizational and personal skills; must have strong work
ethic - Strong communication skills, both written and verbal
- Ability to maintain a positive attitude with clients, employees,
and management - Ability to work quickly – individually and as part of a team
- Ability to read, analyze, and interpret
policies, documents, and regulations - Must be detail-oriented and maintain excellent organizational skills
- Must be tech savvy
(ability to understand, apply, and benefit from technology
For full
consideration, please submit the following document(s):
1. A letter of interest describing relevant job experiences as they relate to
the listed job qualifications and interest in the position
2. Curriculum vitae / Resume
3. Three to five professional
references, including name, address, phone number (mobile number if appropriate), and email address
Questions should be directed to:
Kristine Adhikari, KRISTINE.ADHIKARI@CUANSCHUTZ.EDU
Immediately and continues until the position is filled. For best
consideration, apply by July 3, 2026.
The starting salary range (or hiring
range) for this position has been established as:
Patient Services Representative II: $43,700 to $51,042
The above salary range (or hiring range) represents the University’s
good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime
compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck. The University of Colorado
provides generous leave, health plans, and retirement contributions that add to your bottom line.
CU is an Equal Opportunity Employer and complies with all applicable
federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are
treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals
with disabilities.
The University will provide reasonable accommodations to applicants with
disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act,
please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a
safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background
investigations for all prospective employees.
CU Anschutz strongly encourages vaccination
against the COVID-19 virus and other vaccine-preventable diseases. If you
work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz,
you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or
volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll
in the occupational health medical
surveillance program.
Application Materials Required: Cover Letter, Resume/CV, List of References Job Category
:
Administrative Support and Related Primary Location
: Aurora Department: U0001 — Anschutz Med Campus or Denver – 21968 – SOM-DEAN
DO CPD – OB-GYN Schedule
: Full-time Posting Date
: Jun 3, 2026 Unposting Date
: Ongoing Posting Contact Name:
Kristine Adhikari Posting Contact Email: KRISTINE.ADHIKARI@CUANSCHUTZ.EDU Position Number: 00807266
To apply, visit https://cu.taleo.net/careersection/2/jobdetail.ftl?job=40121&lang=en
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