(Temporary/Substitute) Health & Wellness Technician

Salary: $23.62 Hourly
Location: Shasta
College – Main Campus – Redding, CA
Job Type: Temporary Hourly Staff
Department: Student Services
Job Number:
2022-00570
Closing: Continuous

Description
Description of Basic Functions and Responsibilities

The Shasta College Student Services department is seeking to build a pool of qualified applicants for
health and wellness technician work. We will respond to applications based on our current needs.

DESCRIPTION OF
BASIC FUNCTIONS AND RESPONSIBILITIES
Under general supervision of the college nurse, performs a variety of complex medical
and highly responsible office-like secretarial, medical assistant, and basic first aid duties in support of the day to day operations and
procedures within the Student Health and Wellness Office. Provides general support to college nurse, psychological counselor, counselor
trainees and contracted physician. Employees in this job classification receive limited supervision and may direct, oversee, and review the
work of student workers. The support functions of this job class requires the use of critical thinking skills, initiative, organizational
skills, problem solving skills, communication skills, the ability to exercise independent judgment, especially in identifying crisis health
and safety situations, supporting the licensed providers and interacting with Campus Safety and /or Emergency Medical Personnel during such
situations. This job class requires extensive student, public, staff, and organizational contact; CPR/First Aid certification (or ability to
get certification within 60 days of employment); training in basic mental health crisis intervention (completion of community HELPLINE class
or the equivalent, OR willingness to get training).This job class is designated “at risk for exposure to bloodborne pathogens” and
requires district sponsored OSHA bloodborne pathogen training which includes the option for District sponsored Hepatitis B
vaccination.

CLASSIFICATION: Range 35 on the current Classified Salary Schedule, Up to 28
hours per week, Up to 12 months per year. Work assignment hours vary from 8:00 a.m. to 5:00 p.m., Monday through
Friday.

Typical Duties, Knowledge and Ability

• Exercise independent judgment; relieve assigned director of
  routine administrative actions not requiring his/her immediate attention.
• Perform varied responsible secretarial duties to assist in
  the coordinating administrative operations in support of the Health/Wellness Services Office.
• Employ a high degree of critical
  thinking, exercise independent judgment, problem solving, communication skills, organizational skills, and initiative, especially in
  identifying crisis health and safety situations, supporting the college nurse / psychological counselor and interacting with Campus Safety
  and / or Emergency Medical Personnel during such situations.
• Organize, plan, prioritize, and carry out the work of the Student
  Health & Wellness Office. Receive, handle, and process confidential information and requests ensuring that security and strict rules of
  confidentiality are maintained.
• Maintain an accurate and detailed calendar of events, due dates, and schedules as they relate to the
  Student Health & Wellness Office to ensure proper tasks and activities occur as scheduled.
• Manage the student insurance claim
  processing and maintenance of student and intercollegiate incident reports and insurance claims, serving as liaison for student/insurance
  provider; assisting students/athletes and/or parents/guardians with the insurance process.
• Maintain records of patient information
  and documents using both electronic and manual processing methods.
• Manage clinical supplies and pharmaceuticals including ordering
  needed supplies, equipment, and materials; maintaining appropriate stock levels, out dates, and inventory records.
• Provide support
  for the organization of activities, operations and services of the Student Health &Wellness office.
• Supervise the work of student
  assistants.
• Assist licensed providers regarding student needs.
• Assist with development of health/wellness resources in all
  media formats – printed, website, etc.
• Establish and maintain a variety of office records, logs and filing systems pertaining to
  assigned operations.
• Operate a variety of standard office equipment such as, copier, computer and printer.
• Act as
  information source regarding center policies, procedures, and requirements; receiving and interviewing callers and providing information
  where judgment, knowledge, and interpretations of established procedures/policies are required.
• Maintain and monitor budgetary
  records and departmental/office personnel records; orders supplies and other needed materials and processes purchase orders, as needed;
  maintain records of purchase orders, invoices and expenditures to date, and inventories and logs same day as they arrive.
• Compile
  and prepare information for budget development purposes.
• Work as the primary intake point for students presenting for
  physical/mental health services under the general direction of the college nurse, psychological counselor or counselor trainee, trainee or
  contracted physician.
• Receive, handle, and process confidential health information and requests ensuring that security and strict
  rules of confidentiality be maintained (HIPAA / FERPA).
• Identify health crisis situations in front office and gives supportive
  assistance to college nurse and/or psychological counselor during such situations.
• Notify campus college security and/or the 911
  EMS-system during a life-threatening emergency situation.
• Manage difficult and/or distressed students until licensed clinician is
  available.
• Under general direction of the college nurse, provide initial basic First Aid and CPR as certified.
• Handle
  stressful situations using good judgment.
• Assure appropriate appointment scheduling for multidisciplinary student services which
  include physician, nursing and psychological services.
• Assist wellness professionals in providing service users instructions for use
  of equipment – automatic blood pressure device, use of “over the counter” medication dispensing device, scales, etc.
• Understand
  common medical office processes and assists the college nurse with implementation of processes such as minor laboratory, record keeping, and
  chart maintenance.
• Perform other related duties as assigned.

Knowledge of:

• Basic First Aid/CPR (maintain
  certification)
• Medical and health care/terminology/basic medical assisting procedures
• Proper use and operation of
  specialized medical equipment
• Basic health crisis intervention referrals
• Proper office practices, procedures, and equipment;
  computer software applications; business correspondence; basic accounting principles; filing systems, receptionist techniques and customer
  service skills
• Business English including grammar, punctuation, vocabulary, and spelling.

Ability
to:

• Effectively work with a diverse student population with varying abilities and needs.
• Perform a variety of clinically
  assistive and health support functions.
• Accurately type at a rate required for successful job performance and accurately transcribe
  it.
• Prepare and operate specialized medical equipment.
• Effectively and tactfully communicate in both oral and written
  forms.
• Establish and maintain effective work relationships with those contacted in the performance of required
  duties.
• Exercise good judgement and discretion in analyzing and resolving confidential, difficult and sensitive situations.
• Compile and maintain the security of confidential information.
• Exercise good judgment and discretion in analyzing and
  resolving confidential, difficult and sensitive situations.
• Learn and impart information and procedures to students and
  staff.
• Work under general supervision.
• Organize work and set priorities.
• Assist with the organization of events and
  projects.
• Supervise and train student assistants as assigned.
• Establish and maintain effective work relationships with those
  contacted in the performance of required duties.
• Operate standard office equipment and have a comfortable working knowledge of
  computers and software programs which include word processing, spreadsheets, and databases.

Experience/Education

Education/Experience Required:

• Minimum of two years experience which includes a combination of medical office
  management/medical assisting/basic bookkeeping. Associate degree preferred.
• Keyboarding speed of 50 net words per minute
  (certificate required).
• Employee must sign a confidentiality statement, adhering to HIPAA guidelines applicable to the
  Health/Wellness Services Office.
• Bilingual including ASL desirable.

Working Conditions:

• Work is typically
  performed in a medical office-like environment subject to continual interruptions.
• The work environment is sometimes
  noisy.

Physical Requirements:

• Employees in this class regularly sit for long periods of time, use hands and fingers
  to operate electronic keyboard or other office machines; reach with hands and arms; stoop, kneel or crouch to file.
• Speak clearly
  and distinctly to answer telephones and to provide information; hear and understand voices over telephone and in person.
• Lift up to
  40 pounds and carry up to 20 pounds properly.

To apply, visit: https://www.schooljobs.com/careers/shastacc/jobs/5328632/temporary-substitute-health-wellness-technician<
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